PLEASE NOTE***Depending on the shipping location a signature may be required by UPS. Customers are responsible for being available to sign and receive packages. Customers are responsible for having a safe and secure area for packages to be delivered to. Performance Nutrition is not responsible for any package after it has been delivered.
Orders shipping UPS Ground weighing less than 20lbs will be charged a flat rate charge of $6.95. Orders shipping UPS Ground weighing 20lbs or more will be charged a flat rate of $13.50. *All Liquid Drinks ship via UPS Ground!For Next Day, 2nd Day or 3rd Day Shipping, Please Call and Place Your Order by Phone at 1-800-991-7325. Shipping charges for these orders are determined by Zone.
**IMPORTANT NOTE** During the summer months many products (such as bars) will melt if left outside in the heat. If you purchase nutrition bars and you will not be available to receive your package(s), please leave instructions for the carrier to leave your delivery in a cool area, at a neighbor’s house, or not to deliver if no one is home. Alternatively, you may have your order shipped to your workplace. Products are shipped in fresh condition and stored in a climate-controlled warehouse. We cannot accept returns for heat-damaged products. If you need to contact UPS, you may call 1-800-PICK-UPS.
Orders shipping Priority US Mail are charged based on weight and zip code.
***Please Note*** All orders shipping to a PO Box, APO/FPO, Hawaii and Alaska must ship Priority US Mail.
There is no UPS OR US Mail Pick-Up on Saturday and Sunday. Orders placed Friday afternoon thru Sunday will be shipped out on Monday.
How long will it take for my order to arrive?
UPS Ground: In stock products will ship in 24-48 hours of receipt of your order. We do our best to ship all UPS orders the same day we receive them. Occasionally there is a delay and the order may take longer to ship.
In most cases it will take 2-7 business days (from the day your order is shipped, NOT from the day you order) for packages to arrive. Saturdays, Sundays and Holidays are NOT business days. Temporary backorders may delay shipments by 1-2 days. Large orders may take 1 additional business day to process. Below is an estimated delivery chart. Please note that UPS will not guarantee the arrival date for packages going by ground. Sometimes there is a UPS delay (such as heavy snow). UPS will ONLY guarantee the arrival date for Next Day, 2 Day and 3 Day delivery. When calculating your transit time, please do not include the day your order is shipped. Estimated UPS Shipping Days (use the first 3 numbers of your Zip Code):
000 - 139 (Zone 2): 2-3 Business Days
140 - 299 (Zone 3): 3-4 Business Days
300 - 574 (Zone 4): 4-5 Business Days
575 - 799 (Zone 5): 5-6 Business Days
800 - 994 (Zone 6): 6-7 Business Days
US Mail: Most orders shipped via US Mail take 3-5 business days to arrive. All orders going to APO/FPO military addresses can take anywhere from 1-6 weeks to arrive. Once a package leaves our office via US Mail, we cannot guarantee an arrival date.
Prices are subject to change without notice. We reserve the right not to accept backorders.
Performance Nutrition will only use your name, address, phone number, e-mail address, credit card information to fulfill your product orders or other promotional requests. Performance Nutrition respects the privacy of visitors and customers to our website, and will never release, share, or sell customer information to a third party.
Performance Nutrition uses encryption and authentication tools to protect your sensitive information. No sensitive data is stored on the web server or any other publicly accessible server.
Our site contains links to other sites. Performance Nutrition is not responsible for the privacy practices or the content of such web sites.
If you have any questions about this privacy statement or the practices of this site, you can contact us at email@example.com or call 1-800-991-7325 we are happy to answer any and all questions.
The information provided on Performance Nutrition's Web pages is intended to serve as a source of information and is in no way intended to be considered medical advice. Please consult with a physician before using any nutritional supplement or before beginning any diet or exercise program.
We are not responsible for any changes in information, ingredients, nutrients or any other product information as manufacturers may change this information without notifying us. For the most accurate information please call us at 1-800-991-7325 or consult each manufacturer directly.
Performance Nutrition is not responsible for any typographical errors on this site and reserves the right to change prices at any time without prior notice.
Performance Nutrition is not responsible for health and fitness claims, marketing claims or any guarantees made by manufacturers for any products.
If you have any questions E-mail us at firstname.lastname@example.org or call us at 1-800-991-7325 we will be glad to answer your questions.